Maintenance Plans
A motorized gate is a machine. Keep it flawless.
Your gate cycles a few thousand times a year, outdoors, through Tennessee summers and ice. Hinges wear, sensors drift, batteries die, posts settle. Nearly every emergency call we take was preventable for a fraction of what the emergency cost.
Three plans
Every plan covers any brand of operator, whether or not we installed it.
Essential
- Scheduled inspection & lubrication
- Operator & safety-sensor check
- Hardware & alignment tune-up
- Priority repair scheduling
For a residential gate that opens a handful of times a day. Catches the wear before it becomes a failure.
Estate
- Everything in Essential, monthly
- Access-control & battery testing
- Photo documentation each visit
- Discounted parts & labor
For a primary entrance you rely on daily. The photo record means you can see what changed between visits instead of taking our word for it.
Sentinel
- Everything in Estate
- Same/next-day emergency response
- Multi-gate & estate coverage
- Annual refinish & weld inspection
For properties where a stuck gate is a real problem — multiple entrances, staff access, or a gate that has to work on a schedule.
What a visit actually covers
Not a walk-past. A technician runs the gate through its full cycle and checks the things that fail in the order they tend to fail:
- Safety sensors — photo eyes and edge sensors realigned and tested against an obstruction. This is the one that matters most if children or vehicles use the drive.
- Operator — force settings, limits, gear wear, and mounting bolts.
- Power — battery health, solar output if fitted, and connections corroding in the enclosure.
- Hinges and hardware — wear, lubrication, and whether the gate still hangs true.
- Posts and footings — settling and plumb, because a leaning post is what quietly destroys an operator.
- Access control — keypads, remotes, intercoms, and stored codes.
- Finish — coating condition and any weld points worth watching.
Repairs, any brand
You don't need a plan to get a repair, and you don't need to have bought the gate from us. We service FAAC, LiftMaster, and most other operators regardless of who installed them. Give us the make and model when you call and we'll usually know what's likely wrong before we arrive.
What we find most often: a safety sensor knocked out of alignment, a battery that died quietly months ago, or a post that has settled a half-inch and is now making the operator work twice as hard. None of those need a new gate.
Pricing
Plan pricing depends on how many gates, what equipment is on them, and how far out you are. We price after the first assessment visit rather than quoting a number that turns out not to apply to your setup. The assessment itself tells you the honest condition of what you have, whether or not you take a plan.
Common questions
Do you maintain gates you didn't install?
Yes, any brand. We assess the condition on the first visit and tell you honestly what shape the system is in — including if it's near end of life and a plan would be money after bad.
Why does an automated gate need maintenance?
It's a machine running outdoors through several thousand cycles a year. Hinges wear, sensors drift, batteries fail, posts settle. Almost every emergency call we take was preventable at a fraction of the cost.
What if the gate fails between visits?
Plan holders get priority scheduling. Sentinel includes same or next-day emergency response. Anyone can call for a repair whether or not they hold a plan.
How far do you travel for service?
We service within about a four-hour drive of Morristown — Knoxville, the Tri-Cities, Chattanooga, and Asheville are all in range. Further out, tell us where and we'll be straight about whether we're the right people.
Can you service a gate you didn't build but did automate?
Yes — that's a common case. Automating and servicing someone else's gate is fine; it's installing gates we didn't build that we don't do. See gate automation.